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Consumers are Confident of Online Retailers

  • Aug. 26th, 2008 at 10:58 AM
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A decade back, you probably wouldn’t have found many takers if you were trying to do some online selling. Most people weren’t internet savvy, and neither were they too confident about the security set-up in the E-commerce business. If someone wants to make business through the Internet, they have to make sure they instill trust and loyalty among prospective consumers. 


That understood; most online business houses have gone on to win the confidence of the unseen customer, by assuring protection of sensitive details divulged. Now, online selling is prospering and stats say that by the year 2003, the retail trade had raked more than 52 billion dollars.  

Now the conviction among consumers is on an all-time high. Most credit card companies assure of credit protection, and online selling merchants assure of safety by displaying a tiny lock icon, or a message that says that it’s a secure order site. Once the retailers realized that certain kinds of information couldn’t be beaten out of consumers, they relaxed on their norms. 

Now the internet is an infinitely more comfortable domain for those buying online as well as for the sellers.



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